Business Etiquette

Conduct With Class © ™

Leading companies are concerned about their employees’ behaviours and the lasting effects of poor conduct.  Knowing the norms of proper conduct in business is essential to any company’s success.  Our North American business etiquette program covers everything you need.

Business Etiquette Solutions When You Want to:

  • Attract and retain clients and prospects
  • Enhance client service
  • Increase team performance
  • Build leadership presence
  • Hire and keep top talent

Conduct With Class © ™ Program Topics

Learn what it takes to avoid awkward and embarrassing situations at work.  Project the credibility, comfort and confidence to excel in business and get noticed for the right reasons! 

  • Business Etiquette Basics
  • First Impressions
  • Interpersonal Etiquette
  • Meeting Etiquette
  • Electronic Etiquette
  • Workplace Etiquette
  • Business Manners Matter - for Sales Professionals © ™ 
    (For achievement-oriented professionals in client-facing roles.)
  • Plus… our Corporate Etiquette Audits and Assessments.

When You Want to Act Your Best 

Linda spent three decades in a wide range of business environments and corporate roles living the standards we preach.  Our clients know this and trust us to help them achieve higher levels of performance and productivity at work. 


 All topics are

  • Demonstrated
  • Discussed
  • Practiced
  • Perfected