Starwood's very high standards of service excellence are measured in everything we do. Our Leadership Conferences provide a unique learning opportunity for hundreds of staff members across all our properties. When it came to enhancing our behaviours in business etiquette and dress, we chose Linda Allan for her wealth of corporate experience, depth of expertise, and understanding of our needs and the hospitality industry. Participants praised her presentation style, energy, and sensitivity in delivering an outstanding session that was well organized and rich in detail. Results were immediately noticeable as staff put into action many of the tips Linda shared.
Regional Director Human Resources
Eastern Canada, Eastern U.S.